Privacy policy

Privacy Policy for True VPN

At True VPN, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN services through the True VPN app ("the App"). Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we treat it.

By using True VPN, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies, please refrain from using our App.

1. Information We Collect

When you use True VPN, we collect the following types of information:

 a. Personal Information

We do not require any personal information (such as your name, email, or phone number) to use the VPN service. However, if you choose to create an account, subscribe to a paid plan, or contact customer support, we may collect the following:

- Email address

- Payment details (such as credit card information, handled by our payment processors)

- Account-related information (username, subscription preferences)

 b. Usage Data

When you use True VPN, we automatically collect information about how you interact with the App, including:

• - Device type and operating system
• - Unique device identifiers (e.g., IP address, MAC address)
• - Connection logs (connection timestamps, server locations selected)
• - VPN usage data (session start/end times, data usage)

  

c. Technical Data

To improve the performance of the App and deliver a better user experience, we may collect information related to:

• - Crash reports and error logs
• - Performance and diagnostic information (e.g., server latency, connection errors)

2. How We Use Your Information

We use the information we collect for the following purposes:

• - To Provide and Improve Our Services: Your usage data helps us optimize the performance and functionality of True VPN, ensuring it meets your needs.
• - To Process Transactions: If you make a purchase, we use your payment details to process the transaction through our third-party payment processors.
• - To Communicate with You: We may send you important notifications about your account, changes to our terms, or new features and promotions.
• - Enhance Security and Prevent Fraud: We use connection logs and other data to monitor the security of our services and protect against fraudulent activity.

3. Data Retention

We only retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including the provision of services and compliance with legal obligations. For example:

1. - *Connection logs and usage data*: We do not log your browsing activity or traffic content. Connection logs may be retained for a limited period (usually 30 days) for troubleshooting and service optimization purposes.
2. - Account information: If you delete your account, we may retain certain personal information for a reasonable period to comply with legal obligations or resolve disputes.

4. Data Security

True VPN uses industry-standard security measures to protect your data from unauthorized access, loss, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

5. Sharing of Information

We do not share, sell, or rent your personal data to third parties for marketing purposes. However, we may share information with the following types of entities under certain conditions:

1. - Service Providers: We may share your information with trusted third-party service providers who assist us in delivering the VPN service, such as payment processors and cloud hosting providers.
2. - Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders, to comply with applicable legal obligations.

6. No Logging of Browsing Activity

True VPN is a no-logs service. This means we do not store logs of your online activities, browsing history, IP addresses, or any personal information related to the websites or services you access while using the VPN. Our commitment to privacy ensures that your internet activity remains confidential and untracked.

7. Third-Party Links

Our app may contain links to third-party websites or services that are not operated by True VPN. We are not responsible for the privacy practices or content of these third-party sites. We recommend that you review the privacy policies of any third-party sites before providing them with any personal information.

8. Children’s Privacy

True VPN is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal data from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will be effective as of the date stated at the top of the page. We encourage you to review this Privacy Policy periodically for any updates. By continuing to use the True VPN app after the changes are posted, you accept and agree to the updated terms.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• - Accessing your data: You can request access to the personal data we hold about you.
• - Correcting or updating your data: You may update or correct any inaccurate personal information.
• - Deleting your data: You can request the deletion of your account and any associated personal data, subject to applicable legal obligations.

To exercise these rights, please contact us at [Insert Contact Information]. We will respond to your request in accordance with applicable data protection laws.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: [vpnhunter615@gmail.com]  

Support: [+91 7394814013]

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Thank you for using True VPN! We value your privacy and are committed to providing you with a secure and private online experience.